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  • About
  • Coaching
    • Life coaching
    • Business Coaching
    • Leadership Coaching
    • Half-day coaching intensive
  • Workshops
    • Mindfulness & Self-Compassion Workshops
    • The Confidence Course
    • Free Monday Talk & Meditation
  • Speaking
  • Retreat
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    • Kate’s books
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Privacy Policy (updated 28 May 2018)

Total Balance Group Pty Ltd (trading as Total Balance Career, Business & Life Coaching) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and telephone numbers.

This Personal Information is obtained in many ways including by telephone, by email or via our website www.totalbalance.com.au. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Total Balance Group Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

PO Box 725, Mount Martha Vic 3934

hello [at] totalbalance.com.au

03 5974 2829

Currency of Material
The Material is current only at the time it is placed on this website. Total Balance Group Pty Ltd, its related entities and their respective directors, officers, employees and agents are under no obligation to update the Material or correct any inaccuracy which may become apparent at a later time.

Copyright in Material
Unless expressly stated to the contrary, Total Balance Group Pty Ltd owns copyright in all Material. Total Balance Group Pty Ltd grants you permission to reproduce hard copies of the Material for your personal use only, provided each page carries the words ‘© Kate James ‘. All other rights are reserved to Total Balance Group Pty Ltd. You must not do anything to modify or add to the Material.

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Total Balance Group Pty Ltd does not represent or warrant that any files or software obtained from or through this site are free from computer viruses or defects. To the extent permitted by law, Total Balance Group Pty Ltd excludes all liability for any loss or damage (including consequential loss) in relation to any use of such files or software.

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I’m in Byron this week, running my annual retreat. It always amazes me how different life feels here. The days are long and time moves slowly. It feels like there’s room to breathe.We meditate, do yoga and Pilates, walk along the beach and swim in the tea tree lake. We eat beautiful vegetarian food and there’s plenty of time to rest.I think all of us could benefit from a place like this, but when it’s not possible, stepping away from your everyday life can help you remember what’s missing.So here’s a thought for the week: make some time – even half an hour – to sit beneath a tree. Cook a wholesome meal. Walk slowly through your local park. Write in your journal. Make a mandala. Breathe.Let the rest of your life wait for a bit, and give some time to yourself. ✨#womensretreat #byronbayretreat #mindfulnessforwomen #yogaretreataustralia #meditationretreat
I read a beautiful article last week about the concept of fragility, and how it applies in just about every area of life. I know this is true, but it also reminded me that when we're willing to accept our vulnerability, we come to discover our true strength.The way we keep showing up through moments of uncertainty.The way we stay open to love when we've been deeply hurt.The way we adapt when life throws us a curve ball.The way we stay hopeful, even when we're afraid.The way we find meaning in the smallest of moments.Fragility isn’t weakness. It’s part of what it means to be fully alive.When we recognise it, we learn to handle ourselves and one another with more care.To cherish what matters and to stay open to the life that we're living.✨#vulnerability #fragility #innerstrength #tenderness #selfcompassion #mindfulliving #emotionalwellbeing #personalgrowth #slowliving #healingjourney #beinghuman
I've just finished listening to the audio version of Jacinda Ardern's book, A Different Kind of Power. What a beautiful book – and what a beautiful woman.For decades, I've looked for role models to show me how to be both a mother and a businesswoman, and I've struggled to find someone I can truly relate to. Until I heard Jacinda's story.As she writes in one of the final chapters, when asked about what it means to be a leader:“If you have impostor syndrome, or question yourself, channel that. It will help you. You will read more, seek out advice, and humble yourself to situations that require humility to be conquered. If you’re anxious, and overthink everything, if you can imagine the worst-case scenario always, channel that too. It will mean you are ready when the most challenging days arrive. And if you are thin-skinned and sensitive, if criticism cuts you in two, that is not weakness; it’s empathy. In fact, all of the traits that you believe are your flaws will come to be your strengths. The things you thought would cripple you will in fact make you stronger, make you better. They will give you a different kind of power, and make you a leader that this world, with all its turmoil, might just need.”This book is a brilliant read. I highly recommend it. Thank you @jacindaardern for sharing your story with such warmth, humility and kindness. ✨Image: @penguinbooksnz#jacindaardern #adifferentkindofpower #leadership #empathy #womeninleadership #kindness #audiobookrecommendation #personalgrowth #mindfulleadership #inspiringwomen
After writing the first article about overfunctioning, so many women have reached out to say, ‘this is me’ and ‘what can I do about it?’.Later this week, I’ll be sharing an article about breaking the cycle of overfunctioning, but first, I thought it might be helpful to remember why we do this and why it can be such a hard pattern to break.Scroll through the carousel for quick tips, or read the full article (the link’s in my bio). And keep an eye out for the new article later this week where I’ll share more about doing things differently.This is something I’m working on myself, and I have to say that even with awareness, I don't find it easy. Those long-held habits can be hard to shift but when I can catch myself and go a little more gently, it makes the world of difference to how I'm feeling. ✨#overfunctioning #personaldevelopment #mindfulcoaching #selfkindness #selfawareness #wellbeingjourney #womenwhothinkdeeply #innergrowth #mindfulnessmatters #doinglessfeelingmore #confidencecoachmelbourne
When I was taught to meditate, over thirty years ago now, the advice was very rigid. You had to practice twenty minutes, twice a day or you might as well forget it. For so many people who learned, this ended up being off-putting and often not realistic.These days, there are so many different approaches and it's much more flexible – which is exactly what we need.Almost everyone I work with is short of time, but they're still keen to be mindful. And the reality is, you can achieve this even in just a few minutes.In its simplest form, mindfulness is really about two things – paying attention and non-judgement. When you start there, you realise you can practice in so many small ways and the impact can still be incredible.You don't need to head off on retreat (although it is pretty amazing) or block out huge amounts of time to simply tune in and pay attention.Try one or more of these small pauses today:▫️ Drink your tea, coffee or water with your full attention. Slow it right down and notice what you taste, smell and feel – bringing a sense of appreciation.▫️ Take five long, slow breaths. Pay attention to extending your out-breath to engage your parasympathetic nervous system.▫️ Before you send an email or make a call, pause and think about your intention. What matters most in this interaction?▫️ When you're at your computer or using your phone, notice your breathing. It often becomes more shallow (or we hold our breath without realising).Small moments of mindfulness really do make a difference. A few simple pauses through your day can bring you back to calm, clarity and presence. 🙏#mindfulness #presence #selfawareness #mindfulliving #mindfulnessretreat
I’ve been thinking a lot about boundaries lately, mostly after chatting with my wise and insightful daughter, Meg and my wonderful colleague, Catherine. Both of these women know all about setting healthy boundaries. I still find it difficult at times, even though I'm aware how deeply this affects the way that I feel.Healthy boundaries aren’t walls that keep people out. They’re more like an inner framework that helps us stay true to ourselves while staying open to others.When our boundaries are clear and flexible, we can be giving and loving, and we can listen without feeling drained or resentful. When they’re blurred, we can feel overextended, irritable, and even anxious, not because others are asking too much of us, but because we’re not honouring our own limits and needs.If you’re wondering whether your boundaries are healthy, reflect on these questions this week. If you find yourself answering 'yes' to several, consider where you can be a little more true to yourself.✨ Do I say yes when I really mean no?✨ Do I feel guilty when I take time for myself?✨ Do I often feel responsible for other people’s feelings?✨ Do I worry about expressing my own needs and preferences?✨ After spending time with certain people, do I feel somewhat depleted?Healthy boundaries come from a place of self-respect. They’re not about shutting the world out, but about creating the conditions where connection feels safe, sustainable and uplifting.Like anything, our boundaries need care and attention. They can shift as we grow and change. They can strengthen as our self-respect deepens.Working on your boundaries isn’t about getting it perfect. It’s about noticing when you feel out of balance, pausing to listen, and making small, honest adjustments that bring you back into alignment. 💛#leadershipgrowth #healthyboundaries #womeninleadership #personaldevelopment #emotionalintelligence #mindfulleadership #selfawareness #confidentleaders
Yesterday I stumbled across some photos from the launch of my first book, Believe in Yourself & Do What You Love, held just over a decade ago. I’d forgotten how magical it was – the celebration of a lifelong dream to become a published author.It got me thinking about how so many of us, introverts in particular, rarely reflect on our best moments. The strength of humility is wonderful, but we can overuse it at times.As I flicked through the photos I remembered the joy of that night and how meaningful it was to share it with so many of my favourite people.So here’s an invitation for you this week. Scroll through old photos, glance back at your CV or spend some time reflecting and see if you can recall a moment you feel genuinely proud of (it doesn't need to be a big thing). And then, rather than keeping it private, share it with someone you trust. Let them know how it felt and allow yourself to re-celebrate. If it feels right, you might even share it more widely – perhaps in a post of your own.A big thank you to everyone who joined me on that fabulous night including my beautiful Meg, @ramaekerskaren, @enaproducts, @thewellbeingcorner, @lbeavan, @sarah.rudledge, @denu_australia, @lizzycphoto, @thegaleriefitzroy and many others I don't have photos of including @naids, @mindfulinmay, @ofkin, @christinaredlich, @louise_weigall, @linda.salo, @simbeever, @theholisticingredient, @corporatechillout, and anyone else I have missed. Special thanks to the gorgeous Sarah from @babylonflowers for making the tables look so stunning and to Emma Murray for the great photos. 🌸#reflection #celebrateyourself #introvertstrengths #joyfulmoments #selfkindness #confidencecoach #womenwhowrite #lifecoachmelbourne #believeinyourself
I’ve been exploring the theme of ‘not good enough’ for a while now, and the more I research, the more I see how deeply it touches every aspect of our lives. It doesn’t just shape the way we see ourselves – it influences our career, health, relationships, friendships, even the way we handle money.I’ll share more on my latest findings in next week’s article but for now, I want to leave you with this beautiful reminder from Hafiz.If you’re doubting yourself, comparing yourself to others, or feeling like you’re falling short in some way, keep these words close this week and remind yourself that you are valuable, loveable, and entirely unique – not because of what you have, how you look or what you achieve, but simply for being yourself. ✨#selfworth #selfkindness #innerlight #confidencecoach #healingjourney #mindsetmatters #notgoodenough #selfacceptance #gentlegrowth #personaldevelopment
I've had so many lovely responses to my recent articles about the four patterns of not feeling good enough and the signs of overfunctioning. It seems that this one is a common pattern for many of us.This week, I've written about why we overfunction and why it can be difficult to change –even when we know we're doing it. These behaviours often feel hard-wired into our being.If this sounds familiar, you might like to read my latest piece (links to all three articles are in my bio). I share the hidden pay-offs and the costs we often overlook, along with journal prompts to help you explore how and why overfunctioning might be showing up in your life.Over the coming weeks, I’ll write about how to transform overfunctioning, as well as exploring the other patterns of avoidance, procrastination and people-pleasing.#overfunctioning #selfdoubt #confidenceforwomen #notgoodenough #journalling #personaldevelopment #womenandwork
© Kate James 2025

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We acknowledge the traditional custodians of the lands we live and work on, the Boonwurrung people of the Kulin Nation and pay our respects to elders past, present and emerging.

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